Patient & Visitor Information

Patient & Visitor Info Header

Holy Redeemer Hospital Patient & Visitor Information

The physicians, nurses and staff of Holy Redeemer Hospital will do their best to make your or your loved one's hospital stay as comfortable as possible. Our commitment to our mission "to care, comfort and heal," ensures that our patients receive quality, advanced treatment options with a compassionate touch.

Visiting Hours

Visiting hours are 24 hours a day, with the exception of our Maternity Center and Senior Behavioral Health Unit.

Two visitors per patient may visit at one time, depending on individual unit accommodations. Patients may restrict visitors if they choose. Children under the age of 16 must be accompanied by a responsible adult. Visitors should not visit any patient if they have a cold, respiratory symptoms or other contagious illness.

Access to the hospital after 8 p.m. should be through the Emergency Department entrance. Visitors after 8 p.m. should park in the parking garage behind the Holy Redeemer Medical Office Building (MOB).

Click here to download a map of the hospital campus.

For directions, parking information and public transit options, click here.

Internet Access

FREE wireless Internet access is available for all patients, residents and visitors.

Hospitality Cafe

The Hospitality Cafe, which is located on the first floor, offers a wide variety of food and beverage selections.

Cafe Hours of Operation:
Monday through Friday- 6:30am to 7:00pm
Saturday, Sunday and Holidays- 6:30 am to 2:00pm

A coffee cart is located on the third floor of the Medical Office Building (MOB). Take the elevator to the ground floor and follow the signs to the MOB.

Gift Shop

Lori’s Gifts is located on the first floor, just off the main lobby.

Gift Shop Hours
Monday through Friday: 9:00am to 7:00pm
Saturday, Sunday and Holidays: 9:30am to 6:00pm


An ATM machine (for withdrawal only) is located on the first floor behind the Main Lobby or on the first floor of the Medical Office Building (MOB).

Notary Service

A notary service is available during normal business hours in the case of an emergency. To gain access to this service, please call the operator ("0").

Pastoral Care Services

Pastoral Care staff routinely visit patients throughout the hospital and, upon request, a chaplain is available 24 hours a day.

Redeemer Chapel is located between the hospital and Holy Redeemer St. Joseph Manor. Religious services are held on site and televised on Channel 7.

Safeguarding Your Privacy

The Health Insurance Portability and Accountability Act (HIPAA) privacy regulations govern the use and release of patient information, and give our patients, residents and healthcare clients more control over their health information.

At Holy Redeemer, safeguarding your privacy has always been of paramount importance. These regulations place additional responsibility on healthcare organizations and healthcare workers to protect private health information.

If you have any questions, comments or concerns regarding Holy Redeemer's adherence to the HIPAA privacy regulations, please contact Holy Redeemer's Privacy Officer at 215-856-1148.

Learn more about Privacy and Safety at Holy Redeemer here.

Frequently Asked Questions

To better assist you, we have collected frequently asked questions and provided answers on our FAQs page.

Online Contact  Form

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